Welcome to the Donor Retention: Secrets to Keeping Your Donors Engaged, for Nonprofit Fundraisers, Development Directors, and Nonprofit Leaders course!

This special 20-episode course will teach you everything you need to know about donor retention, ensuring your donors keep giving and you're able to retain more monthly donors! If you're discovering this episode first, please start with episode 1, labeled [START HERE]. 

👉 Please download the free Donor Retention workbook at https://nonprofitfundraising.com/retention/ to get the most out of this course.

Special Offers

Get more donors to give a second gift and stay longer with our Retain More Donors with Great First-Year Communications course! Learn more | Get $50 off

Build a successful and growing monthly giving program with our Step-By-Step Training to Building a Successful Monthly Giving Program. Learn more | Get $50 off

Get either course for $50 off with coupon code RETENTION. 

Episode 14: How to Ask for Feedback and Act on It – Boost Retention by Listening to Your Donors

Want to know one of the easiest ways to improve donor retention? Just ask! In this episode, we’re breaking down how gathering and acting on donor feedback can transform your nonprofit’s retention strategy. Learn how to ask the right questions, gather meaningful insights, and—most importantly—use that feedback to strengthen relationships and keep donors engaged. If you’re ready to build deeper connections and show your supporters that their voices matter, don’t miss this episode. Tune in and discover how feedback can become your secret weapon for retention!